返回列表 发帖
7月中旬定了2间2晚的拉查,以下是和酒店的邮件往来的一些确认的东西,regulation很多,share给大家,有需要的自取。

Dear Cao,

Tropical greetings from The Racha !

Thank you for your interest in our unique resort where people can balance body, mind and spirit in an environmentally friendly space.

Additional charge for child 8 years old sharing villa with parent is THB 1,235.85 nett) per person per night including daily breakfast The additional person charge will be settled at the resort on guests’departure date.

Regarding your below email, we are pleased to confirm compulsory round-trip scheduled speedboat transfer (03 x adults and 02 child) between Chalong Pier and The Racha as follows;

16 July 2017:  From Phuket (Chalong Bay) to Racha at:   12:00Hrs.         

18 July 2017:  From Racha to Phuket (Chalong Bay) at:   ____ Hrs.      

Compulsory boat transfer cost (03 adults) round-trip  =>  THB 2,118.60 nett per person.

Compulsory boat transfer cost (02 child) round-trip  =>  THB 1,059.30nett per person.

The boat transfer fee will be settled by cash or credit card at the resort on guest departure date.   

NOTE : Please be noted that additional person in all villa categories will be charged at THB 2,100++ (THB 2,471.7 nett)per person per night includes daily breakfast; child age 3 - 11 years will be charged at THB 1,050++ (THB 1,235.85 nett) per person per night including daily breakfast; and free of extra person charge for child under 3 years old. We have no accepted 3rd adults in Deluxe villa.

The additional person charge will be settled at the resort on guests’departure date.

Remark:  Please arrive at our Racha Lounge at Chalong Pier at least 30 minutes prior to the boat departure time. The Racha Lounge is located right before the pier parking with the big wooden sign “The Racha”.

The above schedule may change subject to weather and sea conditions, but the boat will not leave earlier than the advertised times in any case.

The private speedboat @THB 12,000++ per way can be your choice of time 07:00 hrs. – 17:30 hrs but preferably not after 17:30 hrs and is subject to the weather condition on that day.

The estimate travelling time is 1 hour from Phuket International Airport to Chalong Pier and 35-40 minutes to the Racha by speedboat. The travelling time may vary and is subject to traffic and weather conditions.  Please take note that sea conditions during the boat transfer can be unpredictable and guests are advised to wear appropriate and light attire.

The Racha will not operate its boats in case of strong winds or uncertain sea conditions. In such cases, our staff will assist you in making alternative arrangements until the situation is considered safe; however, the hotel will not be financially responsible.

The Racha Lounge at Chalong Pier can be reached at:
42/12-13 Moo 5, Rawai, Muang, Phuket 83130 Thailand

Tel. +66 (0) 76280811[url=#][/url], +66 (0) 76381739[url=#][/url]
email. phuketoffice@theracha.com

Please note that check-in time is 14:00 hr  Your room may not be available before that time.  Should it not be ready, please feel free to make use of all hotel facilities or explore the island.  We will be happy to store your luggage in our front office.

Check out time is 11:30 hrs.  

  • Our first boat from the Racha is at 09:00 hr. We recommend booking departure flights for 13:00 hr or later from Phuket International Airport.

Late check-out extension till 16:00 hr will be charged at 50 % of the Villa Rate and is subjected to availability. Full Charge  of the Villa Rate will apply for villas occupied after 16:00 hr

Important Notice

  • We recommend the guests to arrive at The RachaChalong Lounge at least 20 minutes prior their boat schedule. Guests arriving later than 15:00 hrs. at Phuket International Airport cannot be transferred to The Racha on the same evening as we do not operate our boats at night due to the safety reasons. The Racha will assist in making alternative arrangements for overnight stays in Phuket in case of late arriving flights or delays, but will not be financially responsible.

Please be advised that the bay and beach in front of the resort are public areas and are used by other boats and tourists. Unfortunately, The Racha has no control over day-trippers visiting the island from 10:00 hr – 15:30 hr as all beaches in Thailand are by law public. That said we kindly assure you that we do our very best to ensure your stay is as relaxing and pleasant as it should be.

For further assistance regarding your reservation, please do not hesitate to communicate with us.


With best regards,

Chawarat Petchsut Mrs. (Mrs.)

Reservation Manager

The Racha

42/12-13 Moo 5, Rawai, Muang, Phuket, 83130, Thailand.

Resort T +66.76.355 455     F +66.76.355 637  Book now at www.theracha.com

Direct Sales & Marketing OfficeT +66.76.383 565

Direct Reservation Office T +66.76.383 655, +66.76.383 566[url=#][/url]F +66.76.383 654

2017-6-13 20:39  

感谢分享,你要去普吉玩啊~~~

2017-6-13 20:47  

什么东西看不懂,能告知下吗?我也定了七月中旬的

2017-6-14 00:17  

就是八岁以上孩子加收200多一晚的费用,以及强制船费是吗?这个酒店我在携程上定了现在退不掉,头疼

2017-6-14 00:20  

这个酒店能转让吗?能的话借你帖子我想优惠转让

2017-6-14 01:44  

回复 2# lin


    是啊,这回暑期不想动脑筋,也不想飞的远,还得顾着另外一家朋友,所以干脆就去个熟悉的地方。。又相对安全的。。
我是很懒很懒的厌厌~~~

2017-6-18 20:10  

回复 4# wenzi7442


    是的,我通过CX和酒店分别确认了,是强制的,大人1800THB,小孩半价是净价。我订的可以在7月1日签免费取消或修改。。。我得再double check下。。这个nett应该是已经包括服务费的了。。1800是我从官网上capture的。。闹不清他们这个计价的税和服务费。。矮马又仔系看了一下,2118nett已经是完税(包括服务费)的价格。。ging~~
我是很懒很懒的厌厌~~~

2017-6-18 20:14  

回复 5# wenzi7442


  转让这个确实不知道,如果不去能cancel就cancel吧。。转让应该很麻烦,,另外现在淡季应该房间也很富余。。
我是很懒很懒的厌厌~~~

2017-6-18 20:16  

回复 3# wenzi7442


    我把最key的copy下来大略翻译一下,作为参考:

Additional charge for child 8 years old sharing villa with parent is THB 1,235.85 nett) per person per night including daily breakfast The additional person charge will be settled at the resort on guests’departure date.--8岁应该含8岁(这个主要指我儿子)和父母同住此房型(43平米的duluxe Villa)收取泰铢1235(合人民币247块)每晚且含早饭,check out时收取

Regarding your below email, we are pleased to confirm compulsory round-trip scheduled speedboat transfer (03 x adults and 02 child) between Chalong Pier and The Racha as follows;

16 July 2017:  From Phuket (Chalong Bay) to Racha at:   12:00Hrs.         

18 July 2017:  From Racha to Phuket (Chalong Bay) at:   ____ Hrs.      (这两个时间是和我check 我往返的时间,我选择去程最早一班上午12点,回程最晚一班下午16:00)

Compulsory boat transfer cost (03 adults) round-trip  =>  THB 2,118.60 nett per person.--往返快艇费用成人2118泰铢,nett为包含各种费用后的最终费用,合人民币423

Compulsory boat transfer cost (02 child) round-trip  =>  THB 1,059.30nett per person.--同上,儿童价减半,为211人民币

The boat transfer fee will be settled by cash or credit card at the resort on guest departure date.  --快艇费用可以付现金或信用卡,于check out时付给酒店

NOTE : Please be noted that additional person in all villa categories will be charged at THB 2,100++ (THB 2,471.7 nett)per person per night includes daily breakfast; child age 3 - 11 years will be charged at THB 1,050++ (THB 1,235.85 nett) per person per night including daily breakfast; and free of extra person charge for child under 3 years old. We have no accepted 3rd adults in Deluxe villa.

The additional person charge will be settled at the resort on guests’departure date.--基本上第三人入住加床的费用为泰铢2471,合人民币494块,每晚,并且含一早,儿童3-11岁收取1235泰铢,就是上面所说的我儿子适合的年龄段收取的费用。。3岁以下免费;基础房型deluxe 不接受第三位成人入住。

其余都是一些天气声明什么的,还有可以租私人快艇什么的。。但是我觉得费用也很高有可能咱们也不需要。。我觉得坐酒店强制的快艇就是霸王条款,我住你的店,你管我怎么去呢。。但是无fuck说。。不是么。。

我是很懒很懒的厌厌~~~

2017-6-18 21:21  

那么孩子收取的200多包括早饭,床另外加吗?还是得三个人挤在一起睡?我孩子10岁了,而且我家都是胖子

2017-6-19 10:37  

回复 10# wenzi7442


    抱歉我刚发邮件问了您的这个事儿,看看明天能不能回复给我。
我是很懒很懒的厌厌~~~

2017-6-26 21:54  

回复 11# caoyanyan

等你回复。谢谢

2017-6-27 01:19  

我2014年住的拉查,酒店是要求坐他们自己的快艇上岛,上岛费用2大1小往返1000多人民币。另外小孩是一天140元人民币加床费包含早餐的。

2017-6-28 13:36  

回复 12# wenzi7442


    你方便把你的预订细节 告诉我吗?我和这个reservation manager大概有6封邮件沟通,她误会了3回,现在她终于明白了,但是无法按我们一般的思维大概validate一下是否有额外的床加,她一定要知道预订细节关于你们3位的。。如果你不方便也没关系,入住时再沟通吧,看能不能给小孩儿个床。他们的思维,真的是~
我是很懒很懒的厌厌~~~

2017-6-30 09:47  

回复 14# caoyanyan

需要知道些什么信息?我们一家三口,孩子十岁7.12-7.14前去酒店


    现在

2017-6-30 10:46  

回复 15# wenzi7442


    你的预订详细信息,确认信什么的。。。通过哪个agent定的,携程还是agoda,他们出的确认letter。。您只比我早4天,我是7月16号。所以您应该写邮件告诉他们安排船了。这样吧,您写邮件和他们确认船的schedule,顺便把这些具体的事儿问了,以免个人信息外露。
我是很懒很懒的厌厌~~~

2017-6-30 17:37  

收藏返回列表